How do we know how we create good results? For me it is simply that when I see that my coachee is recognized at the office and starts to get rewards and even awards, I know I have been successful. Successful with what? Is it not the coachee who are the success and getting the recognition? Oh yes, absolutely true. You are just a person helping the coachee into new thoughts.
I will explain how I identify the problems. The secret behind it , is to find the real issue. The real problem. It is not enough to sit and listen to complaints. Oh yes coachees often complain about their co-workers, their superiors etc. First, I never accept a complain. I require CONSTRUCTIVE CRITICISM.
Never let anybody to feel sorry for them selves. Second, I instantly give exercises to do ,to get the real problem out. Third. I go through the six human needs that help me to take the person to a new level of understanding him/herself.
When I have done that, it is time to analyse what needs in order to solve the problem. That is the hard bit of my work. You must never hurt your coachee´s feelings and you may not get close to making your coachee upset. I use the 7 master steps and for that you need education in order to lead your coachee through them.
As a coach you do not only need education, you must be a very talented and experienced coach to handle these issues. You can never help your coachee unless you understand the coachee´s core problem. You have to build trust.
Kerstin Höghielm's Blog
Why do we create such good results at Livecoachers?
2012-02-20 12:04
People you simply can not stand
2012-01-19 08:32
A very good question. Who made you your choices in life? You or somebody else. We think that we are provoced to to certain choices in life, but I am convinced that it is only your self you can refer to when a choice from yourself have been made. "My husband cheated on me" I can hear when I coach a professional who has worries for his hers i marriage.Sometimes people are very sad, and blame the partner the only one to blame. Sorry, I do not agree, and thanks to the video conferencing system, my coachee can not spit in my face, because I m telling the thruth: It takes two to tango. Ok it is the partner´s choice, only, if he or she decided to cheat on you, but it takes two to tango.
In some of our coaching sessions, we discuss conflicts. There is always someone at the office you cannot simply stand! What do you do about it? Find out a way to work with the person that works for you.
When we coach we talk about and suggest to use the 6 human needs.
The person you cannot stand, what need does he or she have?
Six human needs go for everyone.
1.Certainty
2.Significance
3.love/connection
4.variety
5.contribution
6.growth
What are your needs? What need comes first, second, third, etc. The person you can not stand, what are his or hers needs? Find out, and try to meet his or hers needs. If the need for example is about significance, try to find out what you could do to make this person feel significant, more important etc.
It will make your day!
Change management - why make it difficult?
2012-01-15 10:14
Dear friends
So many of us need to change often. Whether it is within the organization or within oursleves.
Here are some tips:
1. Find out if you really want to change. If not, how come?
2. What is your alternative to the change?
3.How much do you personally have to contribute and to what?
4.What can you influence?
5.What can you not influence?
This is how you start up , to acknowledge the change. The more information you have about the changes the more you can deal with it, take necessary decisions and to move on.
The importance is that you do not get stuck with problems. You have to move on.
What if Kodak would have choosen professional coaching in change management?
2012-01-05 13:06
Today huge companies who have been on the market for hundred years fall! The did not keep up with the competion , at all. Despite Kodak INVENTED the digital camera, they are falling. They missed the whole opportunity.Companies need to change, along with the competition and grow. A company who does not change, will not grow. A company which does not grow will die.
Criticism is good!
2012-01-05 11:45
Criticism is fine as long as it does not violate your identity. This morning I got a call from an HR department of one of the largest company in the world. I had asked to get a permision to send out the newsletter to each one of the staff members, instead of sending it to the HR department and they decided whether the persons should get it or not.
I get this call, and the person told me that she had asked the staff members if they wanted livecaochers´s newsletters straight to their email addresses. She said that all of them had said NO .I asked if it was true that nobody needed any of the content,of that newsletter( monthly about leadership, skills in an organization,personal growth etc) . And she said NO. I asked how do they grow? Are they so great in their positions, that no growth is needed? Internal issue she answered. And also told me that I was too harsh in my assessment...believing that nobody had to grow. What will happen to a company in change (because all companies have to change otherwise they will die) who do not keep up with its staff development?
What do you think? What should you have done ? Let me know what you think please.
Crisis and conflicts
2011-12-02 08:38
Every day I read about how the politicians handle crises. Euro Crisis, Political parties conflicts and crisis. What impression do you get? How do politicians, company leaders, handle their conflicts and crisis?
Some of them manage a crisis by blaming the others.
Some pretend that the crisis is not that bad as it shows
Some will try to reduce the problem
Some will sneak away, and will hope that the problem will be solved by itself
How do you manage crisis and conflicts? I do hope you DEAL WITH IT! Take external help and DEAL WITH IT.
What would it mean to you to get your problems at work out of the way?
2011-11-29 10:52
Many times during coaching sessions, I have listened to people, almost worned out by their problems at the office. Staff problems, mobbing, team problem, budget problem, Organizational problems, managerial problems. You name it! It never stops.
Lack of time and lack of financial resources are two main obstacles, which prevent managers from getting external help.
Companies today, need more external help than ever. If you only knew how much more time you would save if you worked more structured. If you only knew how effectively the problems could be sorted if you had hired an external coaching expert.
You should not need to have troubles at work!
Have you found your strengths?
2011-11-28 12:13
Every coachee working with us at Livecoachers, will get this book . It is one of our high lights of our first coaching session, to go through a person´s strengths and how to use them for different purposes.
If you do not know your strengths - find them with Strengthsfinder 2.0 assessment.
It is so clever, and at the end of the book you will find your personal code to access an onnline test. It will take 30 minutes to fill in the questionaire. It is a strengths finder assessment.
Very impressiv!
Crises Management
2011-11-08 08:15
Greece´s politicians have decided to cooperate , in order to save the country from bankruptcy. So the president, the former, could not get away with the "one man show concept". The Ego concept failed.
The whole Globe will have to pay a too high price for his need of significance .
President Obama learns about european culture
2011-11-04 16:00
"Lot´s of meetings in Europe" President Obama´s reflection
"Online coaching is definitely a good way to communicate, as we reached the same communication level without losing time and money on traveling. Kerstin has been a very inspirational coach for me. She's structured, open-minded, and result-oriented. With the professional help I received from her, I was able to set up my career objectives and able to target specific roles in my job hunting. I did get my dream job!"